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faq
frequently asked questions
Welcome to our FAQ page! We’re thrilled to have you here and excited to help you find the answers you need. Whether you’re curious about our products, services, or the best ways to care for your lashes, you’re in the right place. Our mission is to provide you with all the information you need to achieve stunning, long-lasting lashes and a delightful experience with our brand. Feel free to reach out if you need any further assistance - we’re here to make your lash journey as fabulous as possible!
lashes
How long do extensions take?
Around
3 hours
can you wash extensions/
strips?
Yes - highly recommended!
can you wear strips more than once?
yes
does lash shampoo burn?
No
how long do cluster lashes last?
7+ Days
how long do individual lashes last?
2 weeks
how long do strips last?
3-7 days
can you wear strips more than once?
yes
is it normal for lashes to shed?
yes
how soon can i get extension fill-ins?
After 7 days
booking and purchasing
can i return a purchase?
we have a no-return/no exchange
policy
can you come to me for the appointment?
no - I do not travel for appointments
can i bring a friend to my appointment?
please do not bring anyone with you unless they also have an appointment.
can i get my deposit refunded if i cancel?
No, the
deposit is nonrefundable
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